Privacy Policy – GDPR – Eng
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INFORMATION ON THE PROCESSING OF PERSONAL DATA
under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (Privacy Regulation)
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Foreword
This information is provided for the website “https://www.coop-paideia.com”. (Site) owned by COOPERATIVA SOCIALE ED. PAIDEIA SC ONLUS, with registered office in MILAN VIA B. U. SECOND 4, (Registered at the Chamber of Commerce of MILAN with VAT no. 03569010964; share capital of € 26,250.00 VAT. (Company), as Data Controller.
Purchases on the Site
Subject to your consent, your personal data will be processed to allow you to make purchases on the Site.
Registration
The information and data requested in case of registration will be used to allow you both to access the reserved area of the Site and to use the online services offered by the Company to registered users.
Marketing
Subject to your consent, the Company may process the personal data you provide in order to send you advertising material relating to its own services or those of third parties.
Profiling
Subject to your consent, the Company may process your personal data for profiling purposes, i.e. for the analysis of your consumption choices through the disclosure of the type and frequency of purchases made by you, in order to send you advertising material of the Company or third parties of your specific interest.
Soft spamming
The Company may use, for the purposes of direct sale of the services offered for sale through the Site, the e-mail details provided by you in the context of a purchase on the Site, even without your consent, as long as it is a service similar to the one that was the subject of the previous sale (so-called soft spamming). You may, however, refuse this treatment at any time by communicating your opposition to the Company in the manner indicated in Articles 4 and 6 below.
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In compliance with the Privacy Policy, we hereby inform you that the Company will process your personal data under the following conditions.
Art. 1. Purpose and legal basis of the treatment. Obligatory or optional contribution. Consequences of refusal to process.
The processing of personal data is aimed at achieving the following purposes:
to allow registration on the Site and access to services reserved for registered users as well as to allow compliance with obligations arising from the law or regulations in force, in particular, in the administrative, accounting, public security. The legal basis of the treatment is the need for the Company to comply with the user’s request;
in case of execution of an online purchase order, to allow the conclusion of the purchase contract and the correct execution of the operations connected to the same (and, if necessary according to the regulations of the sector, to fulfil tax obligations). The legal basis of the processing is the existence of a purchase and sale contract;
limited to the e-mail details provided by you in the context of a purchase through the Site, to allow the direct offer by the Company of similar services (so-called soft spamming), provided that you do not object to such processing in the manner provided by this information notice. The legal basis for the processing is the legitimate interest of the Company to send this type of communication;
subject to your consent, to send newsletters and to carry out market surveys, including those aimed at assessing the degree of user satisfaction, and to send advertising material relating to the services of the Company and/or third parties, by means of systems such as email, sms, traditional methods (paper mail and/or telephone) (marketing purposes); with your consent, for the elaboration of your commercial profile, through the survey and elaboration of your choices and buying habits on the Site, in order both to monitor the degree of customer satisfaction to ensure a better satisfaction of the needs of the same, and to send you advertising material, relating to services of the Company and/or third parties, of your specific interest, by means of systems such as email, sms, traditional methods (paper mail and/or telephone) (profiling purposes). The legal basis of the processing is the legitimate interest of the Company to carry out this type of activity;
to respond to your requests through the customer care service. The conferment is optional, but your refusal will make it impossible for the Company to answer your questions through this service. The legal basis of the treatment is the legitimate interest of the Company to respond to your requests;
to answer by email, telephone to your requests. The conferment is optional, but your refusal will make it impossible for the Company to respond to your requests. The legal basis of the treatment is the legitimate interest of the Company to respond to the user’s requests.
The provision of data for the purposes referred to in points a) and b) is merely optional. However, since such processing is necessary to make a purchase on the Site, your refusal to provide the data in question will make it impossible to make such a purchase through the Site.
The consent to the processing of your data for marketing and profiling purposes is merely optional. Failure to give your consent will only imply the consequences described below.
Failure to consent to the processing of your data for marketing purposes will make it impossible for you to receive advertising material relating to services of the Company and/or third parties as well as the impossibility for the Company to carry out market surveys, including those aimed at assessing the degree of user satisfaction, and to send you newsletters.
Failure to consent to the processing of your personal data for profiling purposes will make it impossible for our Company to process your commercial profile, through the detection of your choices and buying habits as well as to send you advertising material relating to services of the Company and / or third parties, of your specific interest.
Without prejudice to the foregoing, it is understood that the Company may in any case use your personal data for the sole purpose of correctly fulfilling the obligations provided for by the laws in force and the obligations deriving from the contractual relations established between you and the Company.
We remind you that you may object to the processing of your personal data also through a link at the bottom of any promotional email sent by the Company. The opposition expressed in this way also extends to the sending of communications through the postal service.
Data provided as part of the “Make a gift” service
On the Site you will have the opportunity to give one or more services to a person by entering the personal data requested from time to time. You are aware that the Company will keep such personal data for the time strictly necessary to document that it has processed your request. In order to use this service you must be able to demonstrate, if requested by the Company, that you can legitimately use the personal data of your friends/contacts.
Payment card data
To make a payment using one of the payment cards offered on the Site, the user must enter the confidential data of the payment card directly on a page that will communicate via secure encryption protocol with the payment service provider (who will act as autonomous data controller), without passing through the Company’s server which, therefore, will not process such data in any way. The data will be acquired in encrypted format.
With reference to the payment card data, please note that the processing of your personal data is necessary to allow the conclusion of the online purchase contract with the Company. Failure to provide this data, therefore, will not allow you to complete the online purchase process.
PayPal
On the Site you can also purchase through the PayPal payment instrument. In this case, you will be directed to a page outside the Site, where you must indicate the personal data requested by PayPal – which will act as autonomous data controller – to complete the purchase process. The personal data will not pass through the Site’s server which, therefore, will not process such data in any way. The processing of your personal data is necessary to allow the conclusion of the online purchase contract with the Company. Failure to provide this data, therefore, will not allow you to complete the online purchase process.
Bank transfer
If you choose bank transfer as the payment instrument, in the presence of any possibility of reimbursement, the Company will ask you for the bank details useful to prepare the payment.
Sensitive data
The Company does not process sensitive or judicial data.
Geolocation
In case of access to the Site you may receive a notification on your device (fixed and/or mobile) that will give you the possibility to allow or not to locate the device itself (so-called geo-location). You may change the geolocation settings at any time through your device settings. The data relating to the location of the device will not be collected and/or stored by the Company in any way. The legal basis for the processing is the legitimate interest of the Company to provide services relevant to your location.
Art. 2. Methods of processing
The processing of personal data concerning you will mainly be carried out with the aid of electronic or automated means, in the manner and with the appropriate tools to ensure the security and confidentiality of data in accordance with the Privacy Policy. In particular, all the technical, IT, organisational, logistical and procedural security measures necessary to ensure the minimum level of data protection required by law will be adopted, allowing access only to the persons in charge of data processing by the Data Controller or Managers designated by the Data Controller.
The information acquired and the methods of processing will be relevant and not excessive with respect to the type of services rendered. The data will also be managed and protected in environments whose access is under constant control.
Art. 3. Communication and dissemination of data
Your data may be communicated:
to all those subjects (including Public Authorities) who have access to personal data by virtue of regulatory or administrative measures
banks and companies that manage national or international payment circuits through which online payments are made for products purchased through the Site
to companies, consultants or professionals who may be appointed to install, maintain, update and, in general, manage the hardware and software of the Company or which the Company uses for the provision of its services
to external companies in charge of sending advertising communications on behalf of the Company
employees and/or collaborators of the Company
the company appointed to carry out customer care activities
to those who handle online payment transactions
to all those public and/or private subjects, natural and/or legal persons (legal, administrative and fiscal consultancy firms, Judicial Offices, Chambers of Commerce, Chambers and Labour Offices, etc.), if the communication is necessary or functional to the correct fulfilment of the obligations deriving from the law.
The data concerning you will not be disclosed, except in anonymous and aggregated form, for statistical or research purposes.
Art. 4. Data Controller; Data Protection Manager
The Company, as Data Controller, can be contacted at the following addresses:
via B. U. Second 4 Milan
Phone: 022360347
Email: privacy@coop-paideia.com
You may address requests and requests relating to the processing of personal data concerning you to both the Data Controller and the Data Protection Manager.
Art. 5. Retention of personal data
Personal data will be stored and processed for marketing purposes for a period of 24 months and for profiling purposes for a period of 12 months. At the end of this period, the Company may ask the user to renew his/her consent to the processing of his/her data for such purposes or make it anonymous and keep it only for statistical or historical purposes.
For all other purposes provided for in the privacy policy, personal data will be kept only for the time necessary to ensure the correct provision of services offered.
In the event of closure of the Site’s account at the user’s initiative, the data contained therein will be kept for administrative purposes for a period not exceeding 90 days, without prejudice to any specific legal obligations on the conservation of accounting documents or for public security purposes.
Art. 6. Rights of the interested party
Pursuant to art. 13 of the Privacy Regulations, the Company informs you that you are entitled to:
to ask the Company for access to personal data and the correction or cancellation of the same or the limitation of the processing that concerns you or to oppose their treatment, in addition to the right to portability of data
revoke the consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation
lodge a complaint with a supervisory authority (e.g. the Data Protection Supervisor).
The above rights may be exercised by making a request to the Company without formality to the contacts indicated above.
Art. 7. Changes
The Company reserves the right to make changes to this policy at any time, giving appropriate publicity to users of the Site and ensuring in any case an adequate and similar protection of personal data. In order to view any changes, you are invited to consult this information regularly.
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